Website Terms & Disclaimer

Information on this website is general in nature. It is not individual psychological advice, a diagnosis or a treatment recommendation, and it is not a substitute for an individual consultation with an appropriately qualified health practitioner.

Reading this website or sending a general enquiry does not, by itself, create a psychologist–client relationship or guarantee that Heartland Health can offer a service. Clinical services begin only after suitability, availability, onboarding and consent arrangements have been addressed.

Psychological therapy and assessment outcomes vary between people and circumstances. Nothing on this website guarantees improvement, a diagnosis, a particular assessment result, eligibility for funding or another particular outcome.

Heartland Health takes reasonable care to keep website information accurate and current. Information, fees, external scheme rules and third-party resources can change over time. Website content may be updated when practice arrangements or external requirements change.

All original text, imagery, branding and design on this website is owned by Heartland Health or used with permission unless otherwise stated. Content may be viewed or printed for personal, non-commercial use. Commercial reproduction or republication requires permission unless otherwise permitted by law.

Do not use this website unlawfully, attempt to interfere with its operation or security, or attempt to gain unauthorised access to systems or information.

This website contains links to external organisations and resources for convenience. Heartland Health does not operate those external websites and is not responsible for their content, availability or privacy practices. Please refer to the external organisation for its current information.

Nothing on this website or in these website terms excludes or restricts rights that cannot lawfully be excluded, including applicable rights under Australian consumer law.