Therapy & support
Psychological therapy shaped around the person
Therapy is a working conversation: understanding what is happening, what matters to you, and what might help — at a pace that suits you.
What therapy is
A steady place to think something through
People come to therapy for many reasons — to make sense of something they are carrying, to understand themselves or a relationship more clearly, to build skills, to find direction, or simply to get through something difficult. You don’t need a diagnosis or a fully formed explanation before beginning.
Sessions are 50 minutes. Heartland Health provides in-person appointments in Tweed Heads South and telehealth appointments across Australia where telehealth is appropriate. Current fees and funding information are listed on the Fees & Funding page.
Who therapy is for
What therapy looks like at each stage of life
Children
Emotional development, behaviour, social skills, and challenges at home and school.
Adolescents
Emotions, relationships, identity, anxiety, confidence, school pressures, and growing up.
Adults
Anxiety, depression, relationships, life transitions, trauma related experiences, neurodivergence, and other challenges that make life harder than it needs to be.
Parents & caregivers
Practical and psychological support around parenting, behaviour, communication, and understanding a child’s needs.
Heartland Health is neuroaffirming and LGBTIQ+ friendly, and welcomes people from diverse backgrounds and circumstances.

Common reasons people get in touch
You don’t have to fit neatly into one category
Grouped so you can find what feels closest to your situation.
Emotional & mood
- Anxiety, worry, panic and rumination
- Low mood, depression and feeling stuck
- Stress, burnout and perfectionism
- Emotional regulation, anger and overwhelm
- Trauma-related difficulties and difficult experiences
Relationships & identity
- Relationships, communication and boundaries
- Self-esteem, identity and body dissatisfaction
- Men’s mental health, identity and purpose
- Personal growth, meaning and direction
Neurodivergence & executive functioning
- ADHD-related challenges and executive functioning
- Autistic and neurodivergent experiences
- Specific learning difficulties
- Organisation, motivation and follow-through
Children, parenting & family
- Parenting, family and behavioural difficulties
- Children’s anxiety, confidence and school transitions
- Social and emotional skills
- Understanding a child’s needs at home and school
Life transitions & adjustment
- Life transitions and adjustment
- Grief and loss
- Adjustment after military service
- Work, study and role changes
Disability & autism support
Psychological support for autistic and disabled children, adolescents, adults and families, including help with adjustment, coping, emotional wellbeing, communication, and navigating everyday challenges.
Heartland Health accepts self-managed and plan-managed NDIS participants for psychological therapy and disability-related psychological support where the service can appropriately be funded through the participant’s plan. Heartland Health is not an NDIS-registered provider and does not accept NDIA-managed funding. Psychological assessment and NDIS functional capacity assessment are not provided as NDIS-funded services.
Substance use & coping
Support for people experiencing difficulties with alcohol or other substances, including help with coping, underlying stress, emotional wellbeing, and making meaningful changes.
Support is therapeutic and privately billed; specialist addiction and detox services are outside the practice’s scope.
Therapeutic approaches
Evidence-informed, chosen collaboratively
No single approach suits everyone. We choose what to draw on together, based on your needs, goals and circumstances.
Cognitive Behaviour Therapy — CBT
Understanding patterns between thoughts, feelings and behaviours, and trying different responses.
Acceptance & Commitment Therapy — ACT
Developing psychological flexibility while moving toward what matters.
Dialectical Behaviour Therapy — DBT Skills
Practical tools for emotional regulation, distress tolerance, mindfulness and interpersonal effectiveness.
Person Centred Therapy
Empathy, authenticity, respect, and creating a space where your experience can be understood without judgement.
Trauma Informed Practice
Safety, choice, collaboration, empowerment, and avoiding unnecessary re traumatisation.
Strengths Based Practice
Understanding what is already working and building on existing strengths and resources.
Neuroaffirming Practice
Recognising neurodiversity as natural human variation and adapting therapy accordingly.
Social & Emotional Skills
Emotional awareness, communication, relationships, social confidence, problem solving and everyday navigation.
Parent Management & Parenting Support
Understanding behaviour, strengthening communication, developing strategies, and supporting both child and parent needs.
How the work unfolds
Length of therapy varies from person to person
How long does therapy last?
There isn’t a prescribed number of sessions. Some people come with something specific in mind and find a few focused sessions are enough. Others are working through something longer standing and benefit from ongoing support.
Therapy is not assumed to be brief, and it is not assumed to continue indefinitely. We review it together as we go and adjust the pace and focus as circumstances change.
Shorter, focused work
Where a clear goal or specific difficulty is the focus, a short, structured piece of work may be appropriate — building particular skills or understanding, then finishing.
Longer-term and ongoing support
Longer-term therapy can provide the time needed for more complex or longstanding difficulties. Some neurodivergent clients find ongoing, lower-frequency support more useful than an assumption that therapy should always be brief.
Reducing reliance on therapy
Part of the work can be building confidence and strategies that reduce the need for ongoing sessions — spacing appointments out, or pausing and returning later if something changes. There is no failure in any of those things.
In person or telehealth
Appointments are available in person at the Tweed Heads South clinic, or by secure telehealth across Australia. Some people prefer sitting in the room; others have better access, or simply feel more at ease, from their own kitchen table.
Telehealth can make therapy possible for people living a long way from suitable psychological services — in country towns, on rural properties, or in remote communities — and for people whose work, health, mobility or family circumstances make travel difficult. It isn’t suitable for everyone or every situation; if a different level of care or an in-person service would serve you better, we’ll talk about that openly.
Therapy and support for children and adolescents may be in person or by telehealth depending on suitability. Psychological assessment for children and adolescents is in person only.
Getting started
When you’re ready to begin
You don’t need to have everything worked out before reaching out. Book directly, or enquire if you’re unsure whether Heartland Health is likely to be a good fit.
Heartland Health is not an emergency or crisis service. If you need urgent support, call 000 or contact Lifeline on 13 11 14. See urgent & crisis support.
